When to Call a Professional Plumbing Service for Plumbing Repairs in New Orleans
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Frustrated Woman Calling PlumberThe DIY craze has been in full effect for some time now, fueled by the accessibility and popularity of video tutorials and online guides. Although many of these projects can be time and money saving, some jobs, such as certain plumbing repairs, should only be performed by a professional. Attempting to fix plumbing problems yourself, can not only be frustrating, but it can also be dangerous in some cases.

When it comes to plumbing repairs, allow the plumbing professionals at Bienvenu Brothers to help you help yourself by relying on our top-notch New Orleans plumbing service. As we move forward into the fourth generation of the Bienvenu Family serving the Greater New Orleans area, we will continue to seek out the latest skills to better serve our client’s needs. That is why our licensed plumbers have the experience and the right equipment to properly diagnose and perform plumbing repairs that DIYers should never attempt.

Here are five examples of plumbing repairs that you should only trust Bienvenu to do:

Modifications to your plumbing system

Extending a hot water line is an example of plumbing system modifications that even the most capable of DIYers should not attempt. The copper piping often used for hot water must be soldered properly with a blowtorch, and that itself requires special training and experience.

Sump pump repairs

Like any other plumbing fixture in your home, a sump pump will experience wear and tear over time and will eventually need to be replaced. Sump pumps play a critical role in preventing basement flooding and the water damage it can cause, so it’s important to have a professional plumber clean, maintain, and repair it as needed. Professionals have the right equipment to maintain your sump pump and the expertise to do so properly.

Septic tank repairs

Septic tanks are complex waste removal systems and require the expertise of highly trained plumbing professional when they’re in need of repair. Although common problems such as a leaks and backups caused by clogs can make a big stink, leave the plumbing repairs to the professionals to ensure the job is done thoroughly and safely.

Gas line installation or replacement

Gas line repairs are among some of the most hazardous plumbing repairs and should only be performed by a licensed plumber. Improperly installed gas lines can lead to dangerous leaks that may put you and your household at risk. Not only do professional plumbers know how to safely work with gas-based appliances, but they’re also aware of any permits that may be required for installation.

Drains that are always clogged

If your bathtub or sink drains are always getting clogged, put down the drain cleaner and pick up the phone to call our professional plumbing service. While harsh chemical drain cleaners will help clear clogs caused by grease and soap residue, they are generally not that effective in removing clogs caused by hair and using them too often can cause more harm than good. Also, clogged drains may be a symptom of much more serious plumbing problem.

Trying to do any kind intricate plumbing work yourself can lead to a wet, expensive mess. Even simple repairs can lead to plumbing repairs when not done properly. For no mess and no stress plumbing service in New Orleans, call Bienvenu Brothers!


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We have used Bienvenu Brothers several times over the last few years, and we have always been extremely satisfied with the service and quality work. Bienvenu always makes every effort to get someone out as soon as possible. They just finished a job that has increased my respect even more. Seven weeks ago, to the day, one of our bathrooms backed up in the early afternoon. Bienvenu had a sewer cleaning truck out later that day. Unfortunate, they were unable to clear the line and it was determined that we needed video inspection to determine the problem. When the video crew came out they determined that there was a problem with the parish sewer line. The parish would come but couldn’t clean the line because of a lift station problem. This repeat every couple of days for weeks. Keith and Louis made calls and did all they could to try to get the problem resolved. Finally, the parish fixed the lift station, cleared the line and corrected an issue with our connection to the main line. The next day, today, Bienvenu had Frank and his crew out, and they made the necessary repair to my line in a couple of hours. FINALLY, we can again use our own shower and toilet. Keith and Louis were persistent in trying to keep things moving, and Frank did a quick and great job of finishing up. I can’t imagine ever using anyone else!

Raymond Perry

Dear Bienvenu Brothers, I am way behind in my correspondence, but I wanted to thank you for the quick, efficient, honest service I received on December 19, 2011. My hot H2O heater went out. I called Bienvenu Brothers because of a recommendation. It was so close to the holidays, but yet you made it possible for my family to take hot showers that night. The computer board went out, and Kirk said it was under warranty and only charged me for the service fee. Since I had never used you before, I was amazed. Thanks for everything!

Desiree E.

I just wanted to thank you for the outstanding service on my new State water heater. I bought the unit from Coburn’s and my husband and a friend installed it. It kept coding out and would not work. I called the manufacturer (State) and they recommended that I call you guys. Vint came out and did some troubleshooting. He contacted State Technical Support, and they sent the part over-night to me. Unfortunately, when the new part was installed, it still did not work, so I called Vint, and he called State again for another part. I have never had such wonderful customer service and was very impressed with the employees’ diligence in staying on top of the matter. Vicki called me to set up my appointments and was so sweet and friendly. Louis Bienvenu originally took my call and was very attentive to my problem and made everything happen. It was a very pleasant experience all the way around, and I just wanted to say “THANKS!”  Next time I have a plumbing problem, I will definitely be giving you guys a call. Thanks again and may God bless you, your family and your business!  

Jana H.

To Louis and all the Bienvenu Brothers: A very gracious thank you! Your help over this last weekend with my grandmother’s house is sincerely appreciated by our family. Everyone we spoke with was kind and very helpful. The no charge for the service was over the top! Bless you and your family. 

April DiGiovanni & Family

Louis & Crew: Thank you so much. Your workmanship is among the best. We are very happy with the new bathroom.

Leo & Paul F.

Dear Keith: A brief thank you note for your help with our recent plumbing problems. We were appreciative of your prompt attention. You, Kirk, Louis, Robbie and Chris were all extremely professional, good attitudes and were very efficient. We would recommend you highly to anyone we know needing plumbing-heating-cooling repairs. Again, thank you.

Martha & Al A.

Dear Mr. Bienvenu: Thank you so much for allowing us to pay off our new hot water heater. I also appreciate your help with this costly bill, and also with the excellent service we received from your Technicians. We look forward to doing business with you again in the future.

Albert W. C Jr.

Dear Sirs: Just to say thank you from the bottom of my heart. You all did a wonderful job and people have given you praise. 

Janie F.

Dear Mr. Bienvenu: I wish to commend your entire staff for helping me get my mom’s sewer problem handled in an efficient and effective manner. Your office assistant (I’m sorry I don’t remember her name listened to my plight and relayed my concerns to the plumber. Louis Jr worked with me over the course of two days assuring me that he would give the problem his best effort but could not guarantee we wouldn’t have to dig up the entire front yard. His integrity and dedication got the job done! And then the gentleman (I think his name was Rick) who my mom talked with, assured her that her bill could be paid over a few months’ time, which is “life saving” to an elderly person on a fixed income, who wishes to remain independent. I could not have asked for more. 

Mrs. F.

Just wanted to pass on my sincere appreciation for everything you did with my tankless water heater. Hope I don’t have to call anytime soon.

Gina V.
Call (504) 835-7783