Peace of Mind Protection Plan

Mind Protection PlanMost individuals wouldn’t think about driving without checking the condition of their car. Keeping tires inflated, oil changes, and maintaining fluid levels will extend the life of your car. In most instances, the plumbing system in a home is used more often than the family car and is less likely to be maintained properly. Unlike your car, a plumbing system does not have warning lights to let you know when a potential problem arises.

We have found that many homeowners do not have the technical knowledge to make themselves aware of potential plumbing problems. Bienvenu Brothers has designed a plan to assist you in keeping your plumbing system in top notch condition. The Peace of Mind Protection Plan, is a program designed to avoid serious plumbing catastrophes in your home.

Customers who participate in the Peace of Mind Protection Plan will save money because a well-maintained plumbing system, like a well-maintained car, is less costly to operate. For more information or to download our enrollment from, click here!

A SERVICE AGREEMENT PLAN DESIGNED

TO REDUCE UTILITY AND REPAIR COSTS

The purpose of this plan is to:

Locate and alert you to potential plumbing problems before they become an emergency and find money wasting leaks. Provide you with all your plumbing needs during the year at our special preferred customer “Value Rate”. This savings alone will more than pay for your annual investment, ask your technician to show you your savings. Provide preferential dispatching when ever the need arises. Show you money saving ideas and products. Share with you information on available items for the safety and protection of your family.

Homeowner Benefits

  • Peace of Mind… Scheduled at your convenience, an annual inspection to check and adjust your plumbing systems. This inspection will ensure that the system is operating at peak efficiency and will spot potential problems before they cause you any inconvenience.
  • Longer Product Life… Regular maintenance and service of plumbing systems extend its life and keep it operating at peak efficiency.
  • Safety & Environmental Protection… Periodic maintenance and inspection of equipment ensures it’s operating safely as well as safeguards the health and welfare of your family. You are also ensured of total water quality management.
  • Economic Savings… Providing in advance for maintenance will help reduce repair costs. You will also save on utility costs, proper adjustment and no leaks means peak operating efficiency.
  • Priority Treatment… Regular maintenance decreases the likelihood of unplanned problems, but should you need service, our Peace of Mind Protection Plan members receive priority treatment when they have a problem. We serve you first!
  • Service You Can Trust “Trust the Nation’s Best”- Our technicians are trained to the standards of the Quality Service Contractors of the National Association of Plumbing-Heating-Cooling Contractors.
  • Automatic Renewal… For your convenience, your Peace of Mind Protection Plan membership is automatically renewed annually unless canceled by either party upon thirty (30) days written notice or non-payment of annual investment.
    ADDITIONAL BENEFITS

  • Price protection… No matter if there is a price increase during your annual effective dates, your prices will not increase saving you additional money.
  • Valve tagging… All of your emergency main shut off valves will be labeled for easy identification in the event you ever need them.
  • Drain maintenance product… You will receive a complimentary jar of BIO-CLEAN drain maintainer. Used regularly as directed, this system will help keep your drains free flowing and smelling fresh.
  • Service you can trust… Our skilled, licensed, and insured technicians know their business. Rely on them and our reputation to give you fast, dependable, quality service.

CHECK ALL TOILETS:

We will inspect toilets using a die test for any leaks. Also, we will check for proper flushing action.

The benefit to you…

A leaking toilet could waste hundreds of gallons of water every day. This could save you hundreds of dollars on your water and sewer bill annually. If your home is connected to a septic system, the same leak would be even more costly.

CHECK ALL FAUCETS:

We will check all the faucets for leaks and corrosion. We will clean all aerators to improve water flow. We will tighten any loose faucet handles and packing nuts.

The benefit to you…

A leaking faucet can waste over 200 gallons of water per day, costing you money. Allowing a faucet to continue to leak will further damage the faucet, resulting in more expensive repairs. Also a leaking faucet could cause damage to cabinets, floors, walls, and ceilings.

CHECK ALL DRAINS:

We will check all visible traps and piping for leaks and corrosion. All drains will be checked for proper flow.

The benefit to you…

This will help eliminate the worry of slow drains. A free flowing drain is less likely to become completely plugged. It will also avoid unexpected leaks, causing secondary damage to your home.

CHECK EXPOSED WATER SUPPLY PIPES:

We will inspect all exposed hot and cold water supply piping.

The benefit to you…

Corroded and deteriorated supply lines can rupture. These problems can usually be detected early and replaced before a serious leak causes damage.

CHECK EMERGENCY CUTOFF:

We will check all fixture emergency cutoff valves for proper operation.

The benefit to you…

A non-working emergency cutoff valve is of no use. Should these valves fail when needed, the outcome would be a bigger problem.

CHECK WASHING MACHINE HOSES:

We will check the condition of washing machine hoses and main control water valves.

The benefit to you…

Over time hoses will harden and crack. Think of the damage that would be caused should they burst when you are away from home. Also, if you did have to turn off the water, you would want to be sure the valve will work properly.

CHECK OUTSIDE HOSE FAUCETS:

We will check and examine all outside hose bibbs for proper operation and leaks.

The benefit to you…

All leaks waste money. It could also cause an extremely messy condition in your yard. A hose bibb without a properly installed vacuum breaker could be hazardous to your family’s health.

SAFETY CHECK WATER HEATER:

A complete visual check of the heater will be done. The temperature and pressure safety relief valve will be checked for safe operation. The drain valve will be checked and cleared of sediment. We will check the water temperature of the water in your house and adjust the thermostat if required. GAS HEATER – clean and check pilot and burner assembly, inspect flue pipe and check for proper venting, all gas connections will be checked for leaks. ELECTRIC HEATER – elements will be checked to make sure they are functioning. All wiring will be checked for loose connections and wear.

The benefit to you…

When your water heater is operating properly, it can produce more hot water for less money. You will also be assured you don’t have a potential danger of an unsafe water heater.

SAFETY CHECK YOUR HOME:

Your technician will walk through your home, inspecting your complete plumbing system and gas system. Gas connections and exposed gas piping will be visually inspected. You will be shown where your emergency water main cutoff valve and emergency gas cutoff valve are located and we will check for proper operation. Also, each valve will be tagged for easy recognition.

The benefit to you…

If any problems are noted, we will bring them to your attention. At your request, we will furnish exact prices in writing for all recommended repairs. You can then schedule to have them corrected at your convenience, before they cause any problems.

With your technician’s assistance complete the required information and start saving today. Welcome to our family.

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OUR SERVICES

We have used Bienvenu Brothers several times over the last few years, and we have always been extremely satisfied with the service and quality work. Bienvenu always makes every effort to get someone out as soon as possible. They just finished a job that has increased my respect even more. Seven weeks ago, to the day, one of our bathrooms backed up in the early afternoon. Bienvenu had a sewer cleaning truck out later that day. Unfortunate, they were unable to clear the line and it was determined that we needed video inspection to determine the problem. When the video crew came out they determined that there was a problem with the parish sewer line. The parish would come but couldn’t clean the line because of a lift station problem. This repeat every couple of days for weeks. Keith and Louis made calls and did all they could to try to get the problem resolved. Finally, the parish fixed the lift station, cleared the line and corrected an issue with our connection to the main line. The next day, today, Bienvenu had Frank and his crew out, and they made the necessary repair to my line in a couple of hours. FINALLY, we can again use our own shower and toilet. Keith and Louis were persistent in trying to keep things moving, and Frank did a quick and great job of finishing up. I can’t imagine ever using anyone else!

Raymond Perry

Dear Bienvenu Brothers, I am way behind in my correspondence, but I wanted to thank you for the quick, efficient, honest service I received on December 19, 2011. My hot H2O heater went out. I called Bienvenu Brothers because of a recommendation. It was so close to the holidays, but yet you made it possible for my family to take hot showers that night. The computer board went out, and Kirk said it was under warranty and only charged me for the service fee. Since I had never used you before, I was amazed. Thanks for everything!

Desiree E.

I just wanted to thank you for the outstanding service on my new State water heater. I bought the unit from Coburn’s and my husband and a friend installed it. It kept coding out and would not work. I called the manufacturer (State) and they recommended that I call you guys. Vint came out and did some troubleshooting. He contacted State Technical Support, and they sent the part over-night to me. Unfortunately, when the new part was installed, it still did not work, so I called Vint, and he called State again for another part. I have never had such wonderful customer service and was very impressed with the employees’ diligence in staying on top of the matter. Vicki called me to set up my appointments and was so sweet and friendly. Louis Bienvenu originally took my call and was very attentive to my problem and made everything happen. It was a very pleasant experience all the way around, and I just wanted to say “THANKS!”  Next time I have a plumbing problem, I will definitely be giving you guys a call. Thanks again and may God bless you, your family and your business!  

Jana H.

To Louis and all the Bienvenu Brothers: A very gracious thank you! Your help over this last weekend with my grandmother’s house is sincerely appreciated by our family. Everyone we spoke with was kind and very helpful. The no charge for the service was over the top! Bless you and your family. 

April DiGiovanni & Family

Louis & Crew: Thank you so much. Your workmanship is among the best. We are very happy with the new bathroom.

Leo & Paul F.

Dear Keith: A brief thank you note for your help with our recent plumbing problems. We were appreciative of your prompt attention. You, Kirk, Louis, Robbie and Chris were all extremely professional, good attitudes and were very efficient. We would recommend you highly to anyone we know needing plumbing-heating-cooling repairs. Again, thank you.

Martha & Al A.

Dear Mr. Bienvenu: Thank you so much for allowing us to pay off our new hot water heater. I also appreciate your help with this costly bill, and also with the excellent service we received from your Technicians. We look forward to doing business with you again in the future.

Albert W. C Jr.

Dear Sirs: Just to say thank you from the bottom of my heart. You all did a wonderful job and people have given you praise. 

Janie F.

Dear Mr. Bienvenu: I wish to commend your entire staff for helping me get my mom’s sewer problem handled in an efficient and effective manner. Your office assistant (I’m sorry I don’t remember her name listened to my plight and relayed my concerns to the plumber. Louis Jr worked with me over the course of two days assuring me that he would give the problem his best effort but could not guarantee we wouldn’t have to dig up the entire front yard. His integrity and dedication got the job done! And then the gentleman (I think his name was Rick) who my mom talked with, assured her that her bill could be paid over a few months’ time, which is “life saving” to an elderly person on a fixed income, who wishes to remain independent. I could not have asked for more. 

Mrs. F.

Just wanted to pass on my sincere appreciation for everything you did with my tankless water heater. Hope I don’t have to call anytime soon.

Gina V.
Call (504) 835-7783