Getting to Know Bienvenu Brothers

Getting to Know Bienvenu BrothersIf you’re looking for a Plumbing and HVAC company in Metairie, LA that has a solid history serving this community, Bienvenu Brothers is the obvious choice.  Since 1937, the Bienvenu family has been providing outstanding service and has earned a reputation to match.  In 1937, we were known as Louis A. Bienvenu & Son Plumbing, and our goals were to provide unmatched prompt and courteous service at fair and honest prices.  Now, the fourth generation thrives on as Bienvenu Brothers, always keeping those same goals in mind.

What You Can Expect When You Choose Bienvenu Brothers

  • Big Jobs & Little Jobs Done Right – We take every single job we do seriously. Whether you need a minor residential plumbing repair or a major commercial HVAC installation or any other plumbing, heating, or cooling service, you can rest assured your project will get the care and professional attention that it deserves.
  • Versatile Plumbing & Heating Technicians – Our licensed plumbing and heating technicians are well-versed with the latest technologies and have the experience and skills needed to perform any service you require whether it be a repair, remodeling, or new construction work.
  • Quality Service – We will never steer a customer the wrong way. We can assist you in choosing the right, quality, trusted products to suit your individual needs and provide you with the plumbing or HVAC service that will exceed your expectations.
  • Credibility – We don’t like to brag, but we feel our credentials speak for themselves. We are a member of the Plumbing, Heating, and Cooling Contractors Association, the Quality Service Contractors of PHCC, the New Orleans Chamber of Commerce, and the Homebuilders Association of Greater New Orleans.
  • Polite & Courteous Plumbing & Heating Technicians – You can expect all of our technicians to treat both you and your property with the care and respect you deserve. We clean up after ourselves and pay attention to the details that will make your service experience exceptional.
  • An Extensive List of Plumbing & HVAC Services (link to services) – Our customers choose us time and time again because there isn’t any need to go elsewhere for the services that they want. You’ve found the only Metairie plumbing and HVAC company that you’ll ever need. 

Bienvenu Brothers’ mission will always be the same: to be the most dependable, professional, efficient, and reliable plumbing and heating contractors in Metairie, LA. For plumbing services and HVAC services in Metairie, choose the company that will look out for your best interests at all times—choose Bienvenu Brothers!

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We have used Bienvenu Brothers several times over the last few years, and we have always been extremely satisfied with the service and quality work. Bienvenu always makes every effort to get someone out as soon as possible. They just finished a job that has increased my respect even more. Seven weeks ago, to the day, one of our bathrooms backed up in the early afternoon. Bienvenu had a sewer cleaning truck out later that day. Unfortunate, they were unable to clear the line and it was determined that we needed video inspection to determine the problem. When the video crew came out they determined that there was a problem with the parish sewer line. The parish would come but couldn’t clean the line because of a lift station problem. This repeat every couple of days for weeks. Keith and Louis made calls and did all they could to try to get the problem resolved. Finally, the parish fixed the lift station, cleared the line and corrected an issue with our connection to the main line. The next day, today, Bienvenu had Frank and his crew out, and they made the necessary repair to my line in a couple of hours. FINALLY, we can again use our own shower and toilet. Keith and Louis were persistent in trying to keep things moving, and Frank did a quick and great job of finishing up. I can’t imagine ever using anyone else!

Raymond Perry

Dear Bienvenu Brothers, I am way behind in my correspondence, but I wanted to thank you for the quick, efficient, honest service I received on December 19, 2011. My hot H2O heater went out. I called Bienvenu Brothers because of a recommendation. It was so close to the holidays, but yet you made it possible for my family to take hot showers that night. The computer board went out, and Kirk said it was under warranty and only charged me for the service fee. Since I had never used you before, I was amazed. Thanks for everything!

Desiree E.

I just wanted to thank you for the outstanding service on my new State water heater. I bought the unit from Coburn’s and my husband and a friend installed it. It kept coding out and would not work. I called the manufacturer (State) and they recommended that I call you guys. Vint came out and did some troubleshooting. He contacted State Technical Support, and they sent the part over-night to me. Unfortunately, when the new part was installed, it still did not work, so I called Vint, and he called State again for another part. I have never had such wonderful customer service and was very impressed with the employees’ diligence in staying on top of the matter. Vicki called me to set up my appointments and was so sweet and friendly. Louis Bienvenu originally took my call and was very attentive to my problem and made everything happen. It was a very pleasant experience all the way around, and I just wanted to say “THANKS!”  Next time I have a plumbing problem, I will definitely be giving you guys a call. Thanks again and may God bless you, your family and your business!  

Jana H.

To Louis and all the Bienvenu Brothers: A very gracious thank you! Your help over this last weekend with my grandmother’s house is sincerely appreciated by our family. Everyone we spoke with was kind and very helpful. The no charge for the service was over the top! Bless you and your family. 

April DiGiovanni & Family

Louis & Crew: Thank you so much. Your workmanship is among the best. We are very happy with the new bathroom.

Leo & Paul F.

Dear Keith: A brief thank you note for your help with our recent plumbing problems. We were appreciative of your prompt attention. You, Kirk, Louis, Robbie and Chris were all extremely professional, good attitudes and were very efficient. We would recommend you highly to anyone we know needing plumbing-heating-cooling repairs. Again, thank you.

Martha & Al A.

Dear Mr. Bienvenu: Thank you so much for allowing us to pay off our new hot water heater. I also appreciate your help with this costly bill, and also with the excellent service we received from your Technicians. We look forward to doing business with you again in the future.

Albert W. C Jr.

Dear Sirs: Just to say thank you from the bottom of my heart. You all did a wonderful job and people have given you praise. 

Janie F.

Dear Mr. Bienvenu: I wish to commend your entire staff for helping me get my mom’s sewer problem handled in an efficient and effective manner. Your office assistant (I’m sorry I don’t remember her name listened to my plight and relayed my concerns to the plumber. Louis Jr worked with me over the course of two days assuring me that he would give the problem his best effort but could not guarantee we wouldn’t have to dig up the entire front yard. His integrity and dedication got the job done! And then the gentleman (I think his name was Rick) who my mom talked with, assured her that her bill could be paid over a few months’ time, which is “life saving” to an elderly person on a fixed income, who wishes to remain independent. I could not have asked for more. 

Mrs. F.

Just wanted to pass on my sincere appreciation for everything you did with my tankless water heater. Hope I don’t have to call anytime soon.

Gina V.
Call (504) 835-7783