Answers to All Your Questions about Hard Water & Water Softeners in New Orleans and Metairie
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Hard Water & Water Softeners New Orleans LAOur New Orleans plumbers get asked a lot of questions about hard water and what can be done about it. Today we’re answering these important questions so that you’ll have all the information you need to recognize the signs and consequences of hard water and to implement an appropriate solution.

What is hard water?

Hard water is water with a high mineral content.


Is hard water safe to drink?

Yes, in most cases hard water is perfectly safe to consume. Cities remove harmful contaminants and chemicals from water so it is fit for drinking, but they don’t remove the minerals that can cause other issues around your home.

What problems may I face if I have hard water?

There are many household issues that can result from hard water, but some of the most common include: plumbing pipe damage, low water pressure, water heater inefficiency, a shortened lifespan for appliances that use water, dry skin, dry hair, white residue on household items such as coffee pots, dingy linens, and difficult-to-clean plumbing fixtures.

How do I tell if I have hard water?

You can have your water tested to determine its mineral content, but most people can tell that they have hard water because they encounter some of the problems listed above. Hard water will leave more spots on dishes, and you’ll probably be able to see a white, chalky substance on faucets and showerheads.

What can I do about hard water?

Installing a water softener can prevent all of the issues caused by hard water. The water softener will remove excess minerals before they cause problems for your plumbing system and appliances.

What are some of the benefits of a water softener?

A water softener will prevent a buildup of minerals on the interior walls of your plumbing pipes so that you won’t face a decrease in water pressure. It will also help to keep your water heater running efficiently and your appliances operating effectively. Furthermore, softened water is better at removing soap, so your hair and skin will feel softer and healthier. Your bathroom will be easier to clean with less buildup to scrub away, and your detergents and soaps will lather better.

Where can I get a water softener in New Orleans?

You can get a water softener from the expert plumbers at Bienvenu Brothers. Give us a call today, so we can help to improve your water quality in New Orleans!

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We have used Bienvenu Brothers several times over the last few years, and we have always been extremely satisfied with the service and quality work. Bienvenu always makes every effort to get someone out as soon as possible. They just finished a job that has increased my respect even more. Seven weeks ago, to the day, one of our bathrooms backed up in the early afternoon. Bienvenu had a sewer cleaning truck out later that day. Unfortunate, they were unable to clear the line and it was determined that we needed video inspection to determine the problem. When the video crew came out they determined that there was a problem with the parish sewer line. The parish would come but couldn’t clean the line because of a lift station problem. This repeat every couple of days for weeks. Keith and Louis made calls and did all they could to try to get the problem resolved. Finally, the parish fixed the lift station, cleared the line and corrected an issue with our connection to the main line. The next day, today, Bienvenu had Frank and his crew out, and they made the necessary repair to my line in a couple of hours. FINALLY, we can again use our own shower and toilet. Keith and Louis were persistent in trying to keep things moving, and Frank did a quick and great job of finishing up. I can’t imagine ever using anyone else!

Raymond Perry

Dear Bienvenu Brothers, I am way behind in my correspondence, but I wanted to thank you for the quick, efficient, honest service I received on December 19, 2011. My hot H2O heater went out. I called Bienvenu Brothers because of a recommendation. It was so close to the holidays, but yet you made it possible for my family to take hot showers that night. The computer board went out, and Kirk said it was under warranty and only charged me for the service fee. Since I had never used you before, I was amazed. Thanks for everything!

Desiree E.

I just wanted to thank you for the outstanding service on my new State water heater. I bought the unit from Coburn’s and my husband and a friend installed it. It kept coding out and would not work. I called the manufacturer (State) and they recommended that I call you guys. Vint came out and did some troubleshooting. He contacted State Technical Support, and they sent the part over-night to me. Unfortunately, when the new part was installed, it still did not work, so I called Vint, and he called State again for another part. I have never had such wonderful customer service and was very impressed with the employees’ diligence in staying on top of the matter. Vicki called me to set up my appointments and was so sweet and friendly. Louis Bienvenu originally took my call and was very attentive to my problem and made everything happen. It was a very pleasant experience all the way around, and I just wanted to say “THANKS!”  Next time I have a plumbing problem, I will definitely be giving you guys a call. Thanks again and may God bless you, your family and your business!  

Jana H.

To Louis and all the Bienvenu Brothers: A very gracious thank you! Your help over this last weekend with my grandmother’s house is sincerely appreciated by our family. Everyone we spoke with was kind and very helpful. The no charge for the service was over the top! Bless you and your family. 

April DiGiovanni & Family

Louis & Crew: Thank you so much. Your workmanship is among the best. We are very happy with the new bathroom.

Leo & Paul F.

Dear Keith: A brief thank you note for your help with our recent plumbing problems. We were appreciative of your prompt attention. You, Kirk, Louis, Robbie and Chris were all extremely professional, good attitudes and were very efficient. We would recommend you highly to anyone we know needing plumbing-heating-cooling repairs. Again, thank you.

Martha & Al A.

Dear Mr. Bienvenu: Thank you so much for allowing us to pay off our new hot water heater. I also appreciate your help with this costly bill, and also with the excellent service we received from your Technicians. We look forward to doing business with you again in the future.

Albert W. C Jr.

Dear Sirs: Just to say thank you from the bottom of my heart. You all did a wonderful job and people have given you praise. 

Janie F.

Dear Mr. Bienvenu: I wish to commend your entire staff for helping me get my mom’s sewer problem handled in an efficient and effective manner. Your office assistant (I’m sorry I don’t remember her name listened to my plight and relayed my concerns to the plumber. Louis Jr worked with me over the course of two days assuring me that he would give the problem his best effort but could not guarantee we wouldn’t have to dig up the entire front yard. His integrity and dedication got the job done! And then the gentleman (I think his name was Rick) who my mom talked with, assured her that her bill could be paid over a few months’ time, which is “life saving” to an elderly person on a fixed income, who wishes to remain independent. I could not have asked for more. 

Mrs. F.

Just wanted to pass on my sincere appreciation for everything you did with my tankless water heater. Hope I don’t have to call anytime soon.

Gina V.
Call (504) 835-7783