Recognizing Sump Pump Replacement Signs in New Orleans
Posted in Plumbing Maintenance,Plumbing Repairs,Sump Pumps
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Even though they’re separate from a home’s main plumbing system, sump pumps are still an important plumbing component in many homes. Rather than bringing water into a home, they work to prevent flooding by removing water from under a home’s foundation. But since they’re located in the basement, it can be easy to forget about sump pump maintenance.

Knowing how to maintain your sump pump and when it needs to be replaced can prevent the inconvenience of a breakdown. A basement flood is one of the worst things a homeowner can experience, but you can rely on Bienvenu Brother’s highly rated New Orleans sump pump maintenance services to avoid this catastrophe altogether!

Here’s are a few signs that it’s time to replace your sump pump in New Orleans.

Listen carefully
Sump pumps work round the clock to remove water from a water collection pit found in many basements, also known as a sump, and pump it to a safe area away from the home’s foundation. When water collects in the sump, all of the work it takes to remove it creates noise in the form of a hum. If the hum of your sump pump suddenly changes, it could indicate some problems. Or if you can see water in the sump and your sump pump isn’t making any noise, it could mean it’s not working at all.

Watch for water
Water reaching the top of the sump, or worse, if it’s already beginning to flood your basement, is a clear indicator that your sump pump needs to be repaired or replaced immediately. If this is ever the case, don’t waste time trying to fix it on your own. Instead, call Bienvenu Brothers immediately!

Count the years
Even with regular sump pump maintenance, replacing a sump pump is inevitable. While you may not have to rush out and buy a new sump pump just because yours is old, it’s still a good idea to keep a closer eye on it and consider replacement at the first sign of trouble around the 10 year mark. Waiting even just a few days or weeks can be too late!

When it comes to sump pump replacement, we understand that all the available options can be confusing and even a bit overwhelming. From submersible pumps to pedestal pumps, to pumps with different capacities and power levels, to battery backup pumps — our professional New Orleans plumbing service does it all! Our experienced plumbers can help you choose the right model for home’s needs. Call Bienvenu Brothers today to learn more about sump pump replacement in New Orleans!

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We have used Bienvenu Brothers several times over the last few years, and we have always been extremely satisfied with the service and quality work. Bienvenu always makes every effort to get someone out as soon as possible. They just finished a job that has increased my respect even more. Seven weeks ago, to the day, one of our bathrooms backed up in the early afternoon. Bienvenu had a sewer cleaning truck out later that day. Unfortunate, they were unable to clear the line and it was determined that we needed video inspection to determine the problem. When the video crew came out they determined that there was a problem with the parish sewer line. The parish would come but couldn’t clean the line because of a lift station problem. This repeat every couple of days for weeks. Keith and Louis made calls and did all they could to try to get the problem resolved. Finally, the parish fixed the lift station, cleared the line and corrected an issue with our connection to the main line. The next day, today, Bienvenu had Frank and his crew out, and they made the necessary repair to my line in a couple of hours. FINALLY, we can again use our own shower and toilet. Keith and Louis were persistent in trying to keep things moving, and Frank did a quick and great job of finishing up. I can’t imagine ever using anyone else!

Raymond Perry

Dear Bienvenu Brothers, I am way behind in my correspondence, but I wanted to thank you for the quick, efficient, honest service I received on December 19, 2011. My hot H2O heater went out. I called Bienvenu Brothers because of a recommendation. It was so close to the holidays, but yet you made it possible for my family to take hot showers that night. The computer board went out, and Kirk said it was under warranty and only charged me for the service fee. Since I had never used you before, I was amazed. Thanks for everything!

Desiree E.

I just wanted to thank you for the outstanding service on my new State water heater. I bought the unit from Coburn’s and my husband and a friend installed it. It kept coding out and would not work. I called the manufacturer (State) and they recommended that I call you guys. Vint came out and did some troubleshooting. He contacted State Technical Support, and they sent the part over-night to me. Unfortunately, when the new part was installed, it still did not work, so I called Vint, and he called State again for another part. I have never had such wonderful customer service and was very impressed with the employees’ diligence in staying on top of the matter. Vicki called me to set up my appointments and was so sweet and friendly. Louis Bienvenu originally took my call and was very attentive to my problem and made everything happen. It was a very pleasant experience all the way around, and I just wanted to say “THANKS!”  Next time I have a plumbing problem, I will definitely be giving you guys a call. Thanks again and may God bless you, your family and your business!  

Jana H.

To Louis and all the Bienvenu Brothers: A very gracious thank you! Your help over this last weekend with my grandmother’s house is sincerely appreciated by our family. Everyone we spoke with was kind and very helpful. The no charge for the service was over the top! Bless you and your family. 

April DiGiovanni & Family

Louis & Crew: Thank you so much. Your workmanship is among the best. We are very happy with the new bathroom.

Leo & Paul F.

Dear Keith: A brief thank you note for your help with our recent plumbing problems. We were appreciative of your prompt attention. You, Kirk, Louis, Robbie and Chris were all extremely professional, good attitudes and were very efficient. We would recommend you highly to anyone we know needing plumbing-heating-cooling repairs. Again, thank you.

Martha & Al A.

Dear Mr. Bienvenu: Thank you so much for allowing us to pay off our new hot water heater. I also appreciate your help with this costly bill, and also with the excellent service we received from your Technicians. We look forward to doing business with you again in the future.

Albert W. C Jr.

Dear Sirs: Just to say thank you from the bottom of my heart. You all did a wonderful job and people have given you praise. 

Janie F.

Dear Mr. Bienvenu: I wish to commend your entire staff for helping me get my mom’s sewer problem handled in an efficient and effective manner. Your office assistant (I’m sorry I don’t remember her name listened to my plight and relayed my concerns to the plumber. Louis Jr worked with me over the course of two days assuring me that he would give the problem his best effort but could not guarantee we wouldn’t have to dig up the entire front yard. His integrity and dedication got the job done! And then the gentleman (I think his name was Rick) who my mom talked with, assured her that her bill could be paid over a few months’ time, which is “life saving” to an elderly person on a fixed income, who wishes to remain independent. I could not have asked for more. 

Mrs. F.

Just wanted to pass on my sincere appreciation for everything you did with my tankless water heater. Hope I don’t have to call anytime soon.

Gina V.
Call (504) 835-7783