Tips for Finding a Great Plumber in New Orleans
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Great Plumbers New OrleansWhen you’ve got a clogged drain, a toilet that won’t flush, a broken water heater, or any other plumbing problem, you need a skilled and trustworthy New Orleans plumber who will get to your home quickly. When there’s a plumbing emergency, it can be tempting to call up the very first plumber you can find, but to make sure that you receive the excellent, fair service you deserve, we recommend doing a little research before you settle on a plumbing company. Use the tips below to ensure the plumber you hire will be a good one!

How to Locate a Great Plumber in New Orleans

  • Get recommendations from friends, neighbors, and colleagues. You’re not the only one to ever need a plumber. Chances are someone you know has hired a plumber in the last year, so ask around and see if anyone you know can recommend one that they had a good experience with.
  • Do some online research. Most experienced plumbing companies will have a website online, as well as reviews. You can also check with the Better Business Bureau to see if the company has had any complaints. Also check for plumbers that are affiliated with nationally recognized trade associations like the Plumbing Heating Cooling Contractors or the Quality Service Contractors.
  • Only consider insured and licensed plumbers. Any plumbing contractor who enters your home should have liability insurance, workers’ compensation insurance, and the proper licensing. Go ahead and ask for proof of these.
  • Don’t hire a plumber who insists you pay in cash or in full upfront. Many times if a contractor asks you to pay in cash it is because he is cheating on his taxes, and if he is dishonest in this regard, he may be dishonest in other ways too. Only make a partial payment upfront; this way you can make sure you’re satisfied with the work before paying the full amount.
  • Get several estimates for more expensive plumbing services. Like with most purchases, prices can vary depending on who you buy from. Remember though, cheaper isn’t always best. The estimates will help you determine how much is a reasonable cost for the plumbing service, but you’ll still want to choose the plumbing company that you are confident will do the job well.

As a family-owned and operated New Orleans plumbing company, we pride ourselves on our experience, knowledge, and ability to deliver high-quality service 100% of the time. If you’re looking for a plumber in the New Orleans or Metairie area, we encourage you to read our reviews and check out our plumbing services and money-saving coupons. Then give Bienvenu Brothers a call with any questions you may have. We look forward to hearing from you!

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We have used Bienvenu Brothers several times over the last few years, and we have always been extremely satisfied with the service and quality work. Bienvenu always makes every effort to get someone out as soon as possible. They just finished a job that has increased my respect even more. Seven weeks ago, to the day, one of our bathrooms backed up in the early afternoon. Bienvenu had a sewer cleaning truck out later that day. Unfortunate, they were unable to clear the line and it was determined that we needed video inspection to determine the problem. When the video crew came out they determined that there was a problem with the parish sewer line. The parish would come but couldn’t clean the line because of a lift station problem. This repeat every couple of days for weeks. Keith and Louis made calls and did all they could to try to get the problem resolved. Finally, the parish fixed the lift station, cleared the line and corrected an issue with our connection to the main line. The next day, today, Bienvenu had Frank and his crew out, and they made the necessary repair to my line in a couple of hours. FINALLY, we can again use our own shower and toilet. Keith and Louis were persistent in trying to keep things moving, and Frank did a quick and great job of finishing up. I can’t imagine ever using anyone else!

Raymond Perry

Dear Bienvenu Brothers, I am way behind in my correspondence, but I wanted to thank you for the quick, efficient, honest service I received on December 19, 2011. My hot H2O heater went out. I called Bienvenu Brothers because of a recommendation. It was so close to the holidays, but yet you made it possible for my family to take hot showers that night. The computer board went out, and Kirk said it was under warranty and only charged me for the service fee. Since I had never used you before, I was amazed. Thanks for everything!

Desiree E.

I just wanted to thank you for the outstanding service on my new State water heater. I bought the unit from Coburn’s and my husband and a friend installed it. It kept coding out and would not work. I called the manufacturer (State) and they recommended that I call you guys. Vint came out and did some troubleshooting. He contacted State Technical Support, and they sent the part over-night to me. Unfortunately, when the new part was installed, it still did not work, so I called Vint, and he called State again for another part. I have never had such wonderful customer service and was very impressed with the employees’ diligence in staying on top of the matter. Vicki called me to set up my appointments and was so sweet and friendly. Louis Bienvenu originally took my call and was very attentive to my problem and made everything happen. It was a very pleasant experience all the way around, and I just wanted to say “THANKS!”  Next time I have a plumbing problem, I will definitely be giving you guys a call. Thanks again and may God bless you, your family and your business!  

Jana H.

To Louis and all the Bienvenu Brothers: A very gracious thank you! Your help over this last weekend with my grandmother’s house is sincerely appreciated by our family. Everyone we spoke with was kind and very helpful. The no charge for the service was over the top! Bless you and your family. 

April DiGiovanni & Family

Louis & Crew: Thank you so much. Your workmanship is among the best. We are very happy with the new bathroom.

Leo & Paul F.

Dear Keith: A brief thank you note for your help with our recent plumbing problems. We were appreciative of your prompt attention. You, Kirk, Louis, Robbie and Chris were all extremely professional, good attitudes and were very efficient. We would recommend you highly to anyone we know needing plumbing-heating-cooling repairs. Again, thank you.

Martha & Al A.

Dear Mr. Bienvenu: Thank you so much for allowing us to pay off our new hot water heater. I also appreciate your help with this costly bill, and also with the excellent service we received from your Technicians. We look forward to doing business with you again in the future.

Albert W. C Jr.

Dear Sirs: Just to say thank you from the bottom of my heart. You all did a wonderful job and people have given you praise. 

Janie F.

Dear Mr. Bienvenu: I wish to commend your entire staff for helping me get my mom’s sewer problem handled in an efficient and effective manner. Your office assistant (I’m sorry I don’t remember her name listened to my plight and relayed my concerns to the plumber. Louis Jr worked with me over the course of two days assuring me that he would give the problem his best effort but could not guarantee we wouldn’t have to dig up the entire front yard. His integrity and dedication got the job done! And then the gentleman (I think his name was Rick) who my mom talked with, assured her that her bill could be paid over a few months’ time, which is “life saving” to an elderly person on a fixed income, who wishes to remain independent. I could not have asked for more. 

Mrs. F.

Just wanted to pass on my sincere appreciation for everything you did with my tankless water heater. Hope I don’t have to call anytime soon.

Gina V.
Call (504) 835-7783